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Pricing and hiring on evidence: using a forecast for big calls

Christopher Henry, Co-founder, NOIZE6 min readUpdated
A wall of big business questions answered by gut feel, beside a white Cash forecast card: with a new hire in March, yes.
  • Can we hire someone?
  • Can we drop the price to win that contract?
  • Can we open a second site?
  • Can we buy the new van?

Gut feel says yes. Hope says it will work out. Maybe. The bank balance looks fine today.

No forecast, just a bank balance. Many owners make their biggest decisions this way. It works until the timing goes wrong: the hire starts just as a tax payment falls due, or the new site opens in the quietest month of the year.

The short version

  • "Can I afford to hire?" is one of the most common questions a forecast answers.
  • A cash-flow forecast estimates money coming in and going out over the next twelve months.
  • It shows when cash will be tight and when there is room to invest.
  • Add scenarios, such as a new hire, a price change or a new site, and big decisions become questions of evidence rather than instinct.
  • Update it monthly against actual results.
  • NOIZE provides administrative support and business strategy.
  • Where work is outside our skillset, or the law requires it, we make sure an appropriately qualified professional is involved.

What a cash-flow forecast shows

01Expected income

Sales, collections from customers and other receipts, timed when cash actually arrives.

02Expected costs

Wages, rent, suppliers, loan repayments, tax and other payments, timed when they leave.

03Closing cash each month

The balance you can expect at the end of each month.

04Pinch points

Months where cash dips, so you can plan ahead.

Decisions a forecast can answer

  • Can we afford to hire? Add the salary and on-costs from the start date and see the effect on cash.
  • What if we change prices? Model the impact on revenue and margin.
  • Can we expand? Add fit-out, extra costs and ramp-up revenue for a new site.
  • Should we buy or finance equipment? Compare the cash impact of each.
  • What if a big customer pays late? See how long the business can absorb the delay.

Scenario planning

A good forecast isn't one prediction. It includes a likely case, a cautious case and an optimistic case. Seeing all three helps owners make decisions that work across a range of outcomes and plan responses before they are needed.

> I've invested in dozens of ventures, and the founders I trust most can tell me what happens to their cash if sales drop by a fifth. They have already run the numbers. That preparation is worth more than any confident pitch.

“Things really got moving beyond our expectations.”
Michelle Gorsevski · LendLab

Keeping the forecast useful

Update it monthly with actual results. Compare forecast with actual and learn from the differences. Review assumptions when something significant changes. A forecast that is updated regularly gets more accurate over time and becomes one of the most valuable tools in the business.

An illustrative example

Picture a services business wanting to hire two people in March. The forecast shows that combined with a BAS payment and a slow April, cash would dip uncomfortably low. Staggering the hires a month apart and tightening collections on two large debtors keeps cash healthy. Both hires go ahead, just not at the same time.

Mistakes to avoid

  • Don't confuse profit with cash. A profitable month can still be a tight cash month.
  • Don't build a forecast once and forget it.
  • Don't ignore tax, loan repayments and annual costs.

How NOIZE Accounting works with you

Most of what this article covers is practical work NOIZE Accounting takes on: modelling decisions, reviewing margins and pricing and planning cash flow. You get our view on pricing and hiring on evidence too, not just the paperwork.

If a job needs a registered tax agent, we involve an appropriately qualified professional with the right accreditation. The right mix is decided with you when we scope the work.

Some clients want everything handled, others want a second set of eyes. Both work, and the arrangement can change as the business does.

Questions a forecast can answer

  • When will cash be tightest this year?
  • Can we afford a new hire, and from when?
  • What happens if our biggest customer pays late?
  • How much can we spend on marketing this quarter?
  • When would a second location become affordable?
  • What if sales grow faster than expected?

Each of these is a real decision, and each is easier with a forecast in hand.

What good looks like

A twelve-month cash-flow forecast built from current books, with likely, cautious and optimistic cases. It is updated monthly against actual results. Big decisions are modelled before they are made. Pinch points are visible months ahead, giving time to plan. Lenders and partners receive a forecast that holds up to scrutiny.

Where to start this week

Write down your expected cash in and out for each of the next three months, including tax and annual bills. Even a rough version will show where the pressure points are. See accounting.noize.com.au and books.noize.com.au.

How Accounting connects to the rest of NOIZE

Here is how the other departments support this work. NOIZE Finance uses Accounting's statements and forecasts to prepare a funding pack that makes the broker's job easy. NOIZE Legal works with Accounting on structure. Where the law requires a registered tax agent, an appropriately qualified professional step in. Together, the numbers support every major decision the business makes. NOIZE Books keeps the records current so advice is based on this month, not last year. NOIZE Strategy sets the priorities, and Accounting costs them and tests what the business can afford.

This article is general information only. It is not legal, tax or financial advice, and it does not take your circumstances into account. Speak to a qualified adviser before acting.

NOIZE provides administrative support and business strategy. Where work is outside our skillset, or the law requires it, we make sure an appropriately qualified professional is involved.

Common questions

What is a cash-flow forecast?

An estimate of money coming in and going out over a future period, usually twelve months.

How is a forecast different from a budget?

A budget sets targets for income and spending. A forecast predicts actual cash movements and is updated as things change.

How often should a forecast be updated?

Monthly, comparing it with actual results.

Can a forecast tell me if I can afford to hire?

Yes. It shows the cash impact of the new salary and on-costs over time.

What is scenario planning?

Modelling different possible outcomes, such as cautious and optimistic cases, to plan responses.

Do I need current books for a forecast?

Yes. Current records make the starting point accurate.

Can lenders use my forecast?

Yes. Forecasts are often part of funding applications.

Can NOIZE build our forecast?

Yes. NOIZE Accounting builds and maintains cash-flow forecasts.

Is NOIZE Accounting a registered tax agent?

We handle planning, reporting and strategy directly. Where the law requires a registered tax agent, an appropriately qualified professional is involved.

How accurate can a forecast be?

No forecast is perfect, but updating it monthly against actual results makes it steadily more reliable.

Can a forecast help with pricing?

Yes. It shows how price changes affect revenue, margin and cash over time.

Do you work with businesses across Australia?

Yes. Most accounting work can be done remotely, wherever the business is based.

How do we start with NOIZE Accounting?

Bring your last set of accounts and the decision you are trying to make.

Your first strategy conversation is on us.

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The brand for business.

Important information about NOIZE Accounting

NOIZE provides administrative support and business strategy. Where work is outside our skillset, or the law requires it, we make sure an appropriately qualified professional is involved.

What we may be able to assist with

Depending on what is agreed with you, NOIZE may be able to assist with practical financial work such as preparing management reports, budgets, cash-flow forecasts and scenario models, organising records for year end and tracking deadlines, plus business strategy around your numbers. Any assistance is administrative and secretarial in nature.

Where a qualified professional may be required

Tax advice, tax returns, lodgements, audits, financial statements that must be prepared or signed by a registered or qualified accountant, and advice on business structures would need to be provided by an appropriately qualified, registered professional.

How work may be handled

There is no fixed process. How any piece of work may be handled, and who may carry it out, is discussed with you at the strategy or proposal stage and is subject to written agreement before work starts.

No outcome is promised

NOIZE does not guarantee any tax outcome, saving, refund or financial result. Forecasts and models are estimates based on the information available at the time, and actual results will differ.

Responsibility for advice

NOIZE takes on no liability for regulated advice. Where an appropriately qualified professional provides any advice or regulated work, that professional is responsible for it under their own engagement and terms. NOIZE is not a registered tax agent and does not provide tax or financial product advice.

Your decisions remain yours

You remain responsible for your business decisions and for checking that information you give us is complete and accurate. Read any document carefully, and get independent advice, before you sign or rely on it.

This is general information only. It is not legal, tax or financial advice, and it does not take your circumstances into account. Speak to a qualified adviser before acting.

Full details are set out in the NOIZE Accounting terms. NOIZE Agency Pty Ltd as trustee for the NOIZE Agency Trust · ABN 16 692 550 998.

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